Not resolved
3.3
Details
Customer service
Product or Service Quality
Website
6 comments

Very dissapointed that they stopped doing the refills on the souvenir cups.I guess charging over $100 dollars a person is not enough now they have to make it so a faimly has to bring $150 just to have drinks so we dont get dehidrated.

Good job disney.How eles can you screw the people that make you money?

This reviewer shared experience about pricing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Walt Disney World. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Walt Disney World.

Check out the best and the worst companies in Theme Parks category for more informed decision or compare Walt Disney World to other companies on our site.

Had an Experience with Walt Disney World?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1054080

First of all learn to spell it's dehydrated.Second, the resort mugs are refillable at any Disney resort.

Table service has free refills and there are several quick service places that offer free refills such as the Electric Umbrella. Third, go to Club Cool and get some free samples.

Fourth, how much do you have to have to drink?The sodas at the quick service are so large I don't think I have ever finished one.

Anonymous
Louisiana, United States #994984

Actually, I do not know what you are talking about.The old mugs that you bought previously?

Because while it is true that you cannot re-use these mugs from your previous visit, you buy new mugs for $18/per mug for unlimited refills in your resort. And each theme park, water park and Disney Springs offer free water from each vendor. So do your research before you complain about such a trivial thing.

Or, genius, bring your own bottled water.Even if you are flying, you can pack a 12pk in luggage.

Anonymous
to Anonymous Miami, Florida, United States #994988

Oh im sorry.I didnt know you were the disney food police.

How about going into one of the restaurants and paying $3.50 for a drink and you cant even get a refill. Its so funny that idiots like you comment on things that you think you know so much about. Maybe we should call you God.

You must think your are God because ok nly he knows everything.***!

MattD78
to Anonymous #995189

Ok, so first of all the only places that offer free refills for mugs are the resorts and water parks. Second, at a sit down restaurant you can get all the refills you want, but at counter service yes it is a one shot deal. So please clarify which type of restaurant you are referencing.

Anonymous
to Anonymous Louisiana, United States #995347

WOW.I forgot how many Id$*ts there are that comment on here.

You must be from Liberty City ghetto. When did I mention GOD? I do know alot about it, I work for Disney. So before YOU comment, get it straight jack@$$.

And your gonna moan about $3.50 for a drink (which you CAN refill in the restaurant unless its a specialty drink) in DISNEY? Save your food stamps for Publix and take your welfare somewhere else.

Disney is expensive.Unless your GOD.

Anonymous
to Anonymous Denver, Colorado, United States #995811

Anonymous if you work for Disney, you should be fired immediately.I don't care if the person is wrong or right, you do not treat CUSTMERS that way, period.

I do not believe you work there , you are one of those drones, that thinks Disney always right and doesn't make mistakes.Walt's probably rolling over in he grave, on how his dream is being managed.

You May Also Like

Six Flags Pass Review from Boston, Massachusetts Six Flags "I purchased 7 Six flag season passes on the Internet for six flags new england. I recieved six flag passes for Six flags magic mountain in California. They said the..." Read more Walt Disney World - Disney a Nightmare come true, car accidents, shower accident, trapped in my wheel chair! Walt Disney World "This is portions of a letter I sent Disney they refuse to respond to : Trouble started from go! I booked our entire trip on your online Disney go site. It..." Read more Walt Disney World - Bad experience with Photo Pass, but nobody cares and there is no customer service. Walt Disney World "My family went to Epcot Center on their last day just to have a few good pictures taken with the Spaceship and the photographer was a disaster, too much exposure..." Read more Universal Studios Orlando - Assaulted at Universal Studios Universal Studios Orlando "I was hit in the chest by a man at Universal studios on August 28th, 2017, at approximately 2:30pm. I made a report to the Manager, who called her Supervisor..." Read more Kenneth Cole - WALLET DEFECTED ,WITHOUT USING IT WAS TORN Kenneth Cole "WORST PRODUCTS....INFACT SPURIOUS MATERIAL USED..... NO COMPARISON WITH MK OR WITH COACH...KENNETHCOLE REACTION ....A BIG NO TO KENNETHCOLE REACTION... THE COMPANY HAS NO ANSWER.....THEY SAY GET IT REPAIR FROM A..." Read more Rockport - Worst product and even worst customer service - their shoe has caused damage/ injury to my ankle Rockport "This is what I wrote to Rockport: I am really surprised that rather than looking at the issue where your product has caused an injury, your response is purely focussed..." Read more Guardsman - The worst shopping experience of my life Guardsman "I am extremely let down by Guardsman and Nebraska Furniture Mart. I feel very taken advantage of. I saved money to purchase a leather sectional and purchased the protection plan...." Read more Pepperfry - Cheap & Fake Quality Products along with No Returns Pepperfry "Hi there, This is your valuable customer who had placed Order: 303369106 through which Duplicate Tupperware Bottles were delivered to me. I even confirmed that these Bottles were Duplicate by..." Read more