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This was my 4th trip to Disney and by far the worst. The new system they have in place for fast passes is ridiculous.

The whole trip was micromanaged. We were told which 3 passes we could get for the day as I could only pick passes out of certain columes. Then when we tried to get more passes during the day I was again told which rides I could get passed for and the choices were bad. The line ups were so long that we spent the majority of the day wandering around doing nothing.

It was a horrible trip and I don't think I'll be going back. The new system was the biggest issue but the customer service was also very poor and they really need to improve the bus system.

Not a magical experience at all. Shame on you Disney.

Reason of review: Not as described.

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Clermont, Florida, United States #915215

Gee were you with me on vacation cuz I had the exact same experience....LOL

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