Bay Lake, Florida
Not resolved
Customer service
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Product or Service Quality

Band system is horrendous. Tried to use dining plan and constantly have problems with the band. Will not come back until band system is gone

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Fort Worth, Texas, United States #900849

Used the bands twice now with the dining plan included , had no problems what so ever. They opened the room fine, dining plan was fine, getting into the parks was fine, fastpass was fine and charging worked fine. Sounds like you are throwing a fit over one little glitch.

to Sparklergirl Orlando, Florida, United States #904385

I don't think anyone is throwing a fit. The bands are horrible and the new fast pass system is even worse. Disney needs to make some serious improvements to both before our family will come back.

to Anonymous West Palm Beach, Florida, United States #905908

Really?The bands are great.

Better then a ticket you can lose. They are even waterproof. Are there going to b glitches? Yeah, that is life.

But cast members will go above and beyond to fix an issue.

If you family does not return to Disney, I am sure everyone will cry.(No, not really).

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