Product: Walt Disney World Customer Care Clear all filters (19 of 19 reviews match)
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After making a reservation a year in advance for a certain loop at the Ft. Wilderness campground and was told that we would get that loop when we got there everything about our reservation was not happening. We tried to talk to the supervisor but we kept getting stupid...
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Anonymous
Anonymous

First of all it is clearly stated that the Disney website that they will make every effort to accommodate room request but they are not guaranteed. So i don't understand your ...

1.2
Product
Walt Disney World Customer Care
I didn't like
  • Customer service representative
  • Uneducated and ignorance wdw employee
#1233736
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Walt Disney World - Ask about Military discount

They told me the price of the tickets for 1 day at Magic Kingdom
4.6
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Walt Disney World Customer Care
#1227203
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The staff is aggressive and not helpful at all.We were hearded like cattle in the direction we could walk several times. You could only ride mabe 4 rides a day and people cut throughout the lines.we told a staff memeber and she said i didnt see it so I cant do anything...
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Anonymous
Walt Nunwudrolovr

Anonymous responder seems like your a Disneyland employee!

Anonymous
Anonymous

I always find these complaints interesting. We go to WDW several times a year, including some of the busiest times and have NEVER had issues getting on all of the rides we wan...

2.1
Product
Walt Disney World Customer Care
#1197590
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We have been coming to Disney World two and three times a year .We are 41friends and family always come December 27 to January 2 .Never have had a problem . We were hear in May not a problem . Since we got here your workers in the parks were so disrespectful. We were...
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Anonymous
Anonymous

I agree!

2.9
Product
Walt Disney World Customer Care
I didn't like
  • Some of your workers in the parks were nasty and disrespectful
  • Hall of presidents
#1159601
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Walt Disney World - To expensive and wait time for attractions is more than two

Dec 20, 2017. To many people and the wait time for attractions is extremely long. In addition they take to many fast pass, making the wait longer. Disney need to reevaluate their procedures to make the park more functional. Clientele has grown beyond the park capabilities.
2.8
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Walt Disney World Customer Care
#1152637
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I am still waiting for Disney's response.After being shuffled from one person to another for more than 2 hours (more than once - total of around 5 hours), I was asked to email guest.mail@wdw.disneyonline.com. I have been waiting for a reply since March 28. Until you...
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mrs.jl
mrs.jl

I want to thank Walt Disney World for helping me resolve this issue. Apparently there was a glitch in the communication flow and my case was still open. This positive resoluti...

Anonymous
Anonymous

What exactly are you asking for? Did you book a trip and then before you were able to go your daughter passed? Or did you go on the trip and she passed while you were there?...

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Walt Disney World Customer Care
#1136381
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I visited Animal kingdom with my family including a 2 year old especially to experience Pandora…. Early morning the line was backed up all the way into Africa I believe so we decided to try again later in the day…No fastpass was available for the 2 weeks i had checked...
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flippette
flippette

"Full refund"Lmfao, get a life.

MattD78
MattD78

Perhaps you should have researched how rider switch works before the trip. Yes, you have to wait while your spouse goes through the two hour line. Then when he comes out they ...

1.8
Product
Walt Disney World Customer Care
I didn't like
  • Customer service and lines
  • Lack of value for money wasting time in lines
#1096170
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My visit to Disney in Orlando on 7/20 was to say the least, horrible!I bought 3 1-day park tickets for me and my sons JUST to go to the Pandora venue/ride. I expected a wait and was willing to do so however, after learning that there was a 2 hour 10 minute wait, we...
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Anonymous
Anonymous

Disney did nothing wrong, it was all you, I can't believe (and don't for one second believe) you got your money back because it was all due to your stupidity not Disney.

Anonymous
Anonymous

Happy to say that we were given a full cash refund! Yes, things happen and WE all make decisions to suit OUR needs and wants. Everyone is entitled to their own opinion and th...

1.7
Product
Walt Disney World Customer Care
I didn't like
  • Deceptive practices
  • Any of my time there
  • Fast pass system
#1078503
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We were on a ride at ak.They had everyone line up to go on the side, and were sending people after us to another area to board. then they suddenly said that we could go to that area to board- after groups that came after us. So we were seated last. It's not a big deal,...
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Anonymous
Anonymous

I just wanted to pop in and welcome back my favorite poster! I love that all the CM's "bother" you! The fat-shaming and casual racism are fantastic additions to your writing! ...

Anonymous
Anonymous

The fact that you are calling people fat whales says enough about your character for me to know that this complaint is ridiculous and YOU are the problem.

1.0
Product
Walt Disney World Customer Care
#1078400
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Disney isn't a bad place but some of the cast members and lots of the idiotic guests are so rude.You'd think idiots with families and kids would be good people- nope they are nasty rude jerks and worse they pick on women who are at the park on their own. I have an ap...
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Anonymous
Anonymous

The word of the day is "P***H0LE." For a definition of P***H0LE, see the Original Post.Though I'll grant you that lots of parents are awful at parenting and only those with th...

h.kitchener
h.kitchener

Must be something about you that drives people to act in a dastardly manner. Talk to a close friend and find out what it could be.

1.0
Product
Walt Disney World Customer Care
#1035560
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