Product: Walt Disney World Customer Care Clear all filters (0 of 22 reviews match)
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Walt Disney World - Sucked
We were having a great time we were waiting in an area that was totally secluded while waiting for the fast pass time for the Kilimanjaro Safari when one of your employees came up to us and informed my Daughter that this was a non-smoking area (she had a vape pen)....
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Anonymous
Anonymous

Ok so she was smoking in a non smoking area and the smoking areas are clearly marked on the map, they tell her she was in a non smoking area and can not smoke their so she thr...

Anonymous
Anonymous

It is not like smoking areas are not clearly marked on all the maps, and cast members are sick and tired of people breaking the rules , so yes the probably were a bit rude dea...

2.2
Product
Walt Disney World Customer Care
#1307655
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Me and my boyfriend went to the aloha isle on 06/11/2018 at 10:30 And there was this disgusting rude female she was like a whale she had dark brown hair and her name was Katherine. She was very rude to both of us and rushed us through the line and she spilled my dole...
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Anonymous
Ninjat

Sounds to me like you are the rude and stupid one. Attacking someones weight about an issue with an order is very uncalled for. If in fact she did spill your dole whip it was ...

Anonymous
Anonymous

Five seconds into reading your comment I could see that you are ignorant, nasty and basically just a horrible person. Calling someone a whale is childish and this person's siz...

1.0
Product
Walt Disney World Customer Care
#1277929
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This is my second time here and its the last every ride is at least a two hours wait so crowed and for all the money you spend you get nothing and to boot they now charge you 22 dollars a day for parking.
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Anonymous
Anonymous

News flash! I'ts a theme park they are going to have lines, they are not going to open the park just for you. Second , I just checked the wait times for all attractions at all...

Anonymous
Anonymous

If you take 5 seconds to plan you can FP rides and get on with hardly any wait. We go 4-5 times a year, ride several rides each day and never wait more than 30 min. Your probl...

1.4
Product
Walt Disney World Customer Care
#1248330
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After making a reservation a year in advance for a certain loop at the Ft. Wilderness campground and was told that we would get that loop when we got there everything about our reservation was not happening. We tried to talk to the supervisor but we kept getting stupid...
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Anonymous
Anonymous

First of all it is clearly stated that the Disney website that they will make every effort to accommodate room request but they are not guaranteed. So i don't understand your ...

1.2
Product
Walt Disney World Customer Care
I didn't like
  • Uneducated and ignorance wdw employee
  • Customer service representative
#1233736
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Walt Disney World - Ask about Military discount

They told me the price of the tickets for 1 day at Magic Kingdom
4.6
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
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Price Affordability
Product or Service Quality
Staff
Value for money
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Walt Disney World Customer Care
#1227203
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The staff is aggressive and not helpful at all.We were hearded like cattle in the direction we could walk several times. You could only ride mabe 4 rides a day and people cut throughout the lines.we told a staff memeber and she said i didnt see it so I cant do anything...
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Anonymous
Walt Nunwudrolovr

Anonymous responder seems like your a Disneyland employee!

Anonymous
Anonymous

I always find these complaints interesting. We go to WDW several times a year, including some of the busiest times and have NEVER had issues getting on all of the rides we wan...

2.1
Product
Walt Disney World Customer Care
#1197590
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We have been coming to Disney World two and three times a year .We are 41friends and family always come December 27 to January 2 .Never have had a problem . We were hear in May not a problem . Since we got here your workers in the parks were so disrespectful. We were...
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Anonymous
Anonymous

I agree!

2.9
Product
Walt Disney World Customer Care
I didn't like
  • Hall of presidents
  • Some of your workers in the parks were nasty and disrespectful
#1159601
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Walt Disney World - To expensive and wait time for attractions is more than two

Dec 20, 2017. To many people and the wait time for attractions is extremely long. In addition they take to many fast pass, making the wait longer. Disney need to reevaluate their procedures to make the park more functional. Clientele has grown beyond the park capabilities.
2.8
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Product
Walt Disney World Customer Care
#1152637
Reply to reviews
I am still waiting for Disney's response.After being shuffled from one person to another for more than 2 hours (more than once - total of around 5 hours), I was asked to email guest.mail@wdw.disneyonline.com. I have been waiting for a reply since March 28. Until you...
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mrs.jl
mrs.jl

I want to thank Walt Disney World for helping me resolve this issue. Apparently there was a glitch in the communication flow and my case was still open. This positive resoluti...

Anonymous
Anonymous

What exactly are you asking for? Did you book a trip and then before you were able to go your daughter passed? Or did you go on the trip and she passed while you were there?...

Product
Walt Disney World Customer Care
#1136381
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I visited Animal kingdom with my family including a 2 year old especially to experience Pandora…. Early morning the line was backed up all the way into Africa I believe so we decided to try again later in the day…No fastpass was available for the 2 weeks i had checked...
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flippette
flippette

"Full refund"Lmfao, get a life.

MattD78
MattD78

Perhaps you should have researched how rider switch works before the trip. Yes, you have to wait while your spouse goes through the two hour line. Then when he comes out they ...

1.8
Product
Walt Disney World Customer Care
I didn't like
  • Lack of value for money wasting time in lines
  • Customer service and lines
#1096170
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