Anonymous
map-marker Akron, Ohio

Payment

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Ive called the 1800# for my reservation and have Not been able to speak with a live representative. Everything can NOT be done on a website sometimes a real person is required to get a clear understanding. Especially since the cost is so expensive!!!
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Anonymous
map-marker Surprise, Arizona

I am canceling everything Disney due to your sexualizing of children

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We went to Disney in February and I didnt realize how many men they had dressed in dresses until my child had to ask why is a man wearing a dress. Stop shoving *** in our kids faces we are the parents you are not.

Not to mention all the shine has gotten out of that place. You would think with Covid they would have plenty of time to make sure everything is beautiful half the rides were down and half of them had paint peeling off.

I went for years ago and everything was shiny and beautiful and the staff are so amazing and appropriately dressed. We will never go back we have canceled our Disney+ subscription and everything in our house that is made from Disney is being donated.

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User's recommendation: Stay strong against these groomers.

Edward M Xvt
map-marker Phoenixville, Pennsylvania

Can not get my new electronic DVC MEMBERSHIP

I got an email to download my new electronic DVC membership card. The next screen asks for membership # and a code. I dont have a code. Edward Mizia Miziae@***.com DVC membership # 546290****11
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Richard K Gnn
map-marker Cypress, Texas

Complaint

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I have taken my kids to Disney every other year for years on family vacation and have stayed on location at the park in your hotels. Since Disney has taken such a political stance in favor of woke ideals and feel the need to push these on children, I will never visit again, nor watch a Disney movie again.

I think you will find that by listening to a minority of morally bankrupt people will end up costing more than you think. Shame on you for not protecting innocent children, and trying to lure them into sexual things that they have no idea about.

Walt Disney would be horrified. I have grandchildren that will not be going to Disney World either.

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Preferred solution: A new board of directors, and some morals

User's recommendation: Stay away from anything Disney!!!!!!

Anonymous
map-marker Florence, South Carolina

INDOCTRINATION OF CHILDREN

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I NEVER WANT TO VISIT DISNEYWORLD SINCE YOU SUPPORT WOKE AND CANCEL CULTURE. WE DON'T NEED YOU DOCTRINATING OUR CHILDREN AND I HOPE EVERYONE INVOLVED WITH THIS LOSES THEIR JOB! THE MAJORITY HAS NOW WOKEN UP AND YOU WILL REAP WHAT YOU SOW.
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User's recommendation: FIND SOMEWHERE ELSE TO TAKE YOUR FAMILY

Anonymous
map-marker Spring, Texas

Stay away from kids sexual life . Let them be kids

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Stopped pushing your sexual agenda on kids. Kids dont need to hear anything about sex or sex orientation. They are too small to be learning about it.
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User's recommendation: Don’t take your kids to Disney

John B Fbz

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Verified Reviewer
| map-marker Lake Buena Vista, Florida

Frustration

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We loved Disney. It was our go to place. We always entered parks later in the day and looked forward to using our fast passes in evening. I dont even mind paying but its designed for people who get up early. It has ruined how we vacation. I liked knowing 2 months a head what our vacation would look like each day. Please change the system back. Charge more I dont care about the money I care about the experience. John. 585-245-****
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Preferred solution: Change in fast pass service to allow booking 2 months ahead

Jill T Nlz

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Verified Reviewer
| map-marker Lake Buena Vista, Florida

Complaints

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I have been calling for hours to make a complaint and everyone has passed me on. I was told to email my complaint but they keep saying invalid email address. For God sake I have an aol account for 20 years. I'm pretty sure it's valid. I will be contacting better BBB.
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Preferred solution: Let the company propose a solution

bruce B Jvx
map-marker Chapel Hill, North Carolina

We want the old Disney back - Come on please work on fixing Disney to be the best

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there are so many bad reviews for WDW, what is Disney doing about all these complaints to get them back on top where they always used to be. I know they an do it, please address: Crowds - easy limit the amount of people Hotel upkeep - easy work with the cleaning/maintenance staff to correct these Cost - This i a tough one due to inflation, but maybe work with your partners. Wish you the best of Luck, I know you can do it.
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Pros:
  • Potential to be the happies place on earth
  • Potential to be the happiest place on earth
Cons:
  • Hire motivated employees and pay them fairly
  • Cost
  • Too crowded

Preferred solution: I want to help Disney be all they can be and get these negative reviews to be positive like they always used to be.

Kyle L Kff

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Verified Reviewer
| map-marker San Marcos, Texas

Customer service is terrible

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I've been on hold for 50+ minutes trying to get information about the restocking of Tarzan 2 soundtrack cd but no one picked up the phone
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Cons:
  • Customer service and lines
Mauricia Uth
map-marker Orlando, Florida

Got connected after waiting for an hour

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Need to speak with an agent I dont wanna write anything down I dont wanna have text I dont wanna wait for phone call need to speak to an eight.
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Anonymous
map-marker San Diego, California

Disney cast member yelled at my 6 year old for dropping some food in a not nice way

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The Disney street cleaner on main Street said out loud *** kids while he picked up the ice cream
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User's recommendation: Go to islands of adventure

lynn h Vue

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Verified Reviewer
| map-marker Lake Buena Vista, Florida

Charged for things we did not agree to.

We stayed at Fort wilderness for 4 days and went to the park for 3 days. there were 5 of us....so I spent $5500 on the vacation and then Disney charged my card $80 for parking. with NO explanation. and no forewarning. I have tried for a week to get an answer and still there is no reponse. I would call but that would be 2 hours. at least.
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Loss:
$80
Pros:
  • Fun
Cons:
  • Crowded and expensive

Preferred solution: Full refund

User's recommendation: don't stay at Fort wilderness.

1 comment
Guest

Do you honestly believe this rip-off policy only applies to one onsight resort? Why not put an end to your Disney addiction and go elsewhere for vacation.

Mike B Fjx
map-marker Lakeland, Florida

Issues with Disney trying to teach preschoolers plus sexual education

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You have alienated more and more American people and continue to make us look back at the way Disney used to be... Pre-1990 to the way it has become now and it disgusts us. American don't want our kids or grandkids growing up in this manner. Looks like Disney is done with this family for a while !
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Preferred solution: Stop with the wokeness and ridiculous thoughts of training our kids sexually.

Rita F Qoc

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Verified Reviewer
| map-marker Vidor, Texas

Disappointed in Disney

Just vacationed at every Major Disney park. At every park rides were broken down or "delayed". Waited in line over 2 hours for most attractions. Older attractions had a 15-45 minute wait. One group in our party had to be evacuated from a ride that stopped mid-way. It got to be a running joke when we approached an attraction, "is it broken or delayed not or will it happen while we are on it"! Way too much money to spend for this experience. Will not be going back? !!!
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Pros:
  • It was clean
Cons:
  • Never to return
  • Long wait

Preferred solution: Let the company propose a solution

User's recommendation: Disney needs to maintain attractions to prevent break downs and delays.