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Every year or two my husband and I go to Orlando during Christmas. We go to enjoy Epcot and the music, the decorations, the Santa of each country and of course the ampitheater Christmas performance. I have NEVER been so upset and disappointed in my life!! The music,...
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Anonymous
Anonymous

Not sure when you went, but we were there several times this holiday season (November and December) and there were santas at all of the pavilions and lots of Christmas music. ...

#1168531
Reply to reviews
My husband and I spent a great deal of time buying annual passes at Disney Springs. We went to Epcot where we had a dining package for the Candlelight Processional. We could not get in and had to spend considerable time at guest (lack of) services to straighten this...
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1.0
#1164778
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We have been coming to Disney World two and three times a year .We are 41friends and family always come December 27 to January 2 . Never have had a problem . We were hear in May not a problem . Since we got here your workers in the parks were so disrespectful. We were...
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2.9
I didn't like
  • Hall of presidents
  • Some of your workers in the parks were nasty and disrespectful
#1159601
Reply to reviews

Walt Disney World - No Times

Walt Disney World
#1159247
2.8
Details
I’ve been trying for months to get a fast pass for avatar flight experience, at different times of the day and night but no available times is all I see. What time does fast pass start for the new day?
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Customer service
Discounts and Special Offers
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Walt Disney World - Useless Fast Pass System

Walt Disney World
#1159085
2.2
Details
Disney needs to take lessons from Universal Studios on fast Pass System. Disney’s fast pass system is completely worthless. I’ve taken my family to Disney a minimum of 15 times. I will never go back until they get a “real” fast pass system.
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Walt Disney World - Hall of President s

Walt Disney World
#1152838
The hall of President s You have President Trump dressed sloppy his tie needs to be corrected you need to put a full winsor knot in his tie not a half winsor and his tie should be red
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Walt Disney World - To expensive and wait time for attractions is more than two

Walt Disney World
#1152637
2.8
Details
Dec 20, 2017. To many people and the wait time for attractions is extremely long. In addition they take to many fast pass, making the wait longer. Disney need to reevaluate their procedures to make the park more functional. Clientele has grown beyond the park capabilities.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
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Value for money
so i paid over 600.00 for 1 day in disney yesterday not counting the plane tickets and hotel.Me and my 4 guest spent the day there and with the over crowded park we were able to ride 3 rides in about 6 hours.thats right over 600 dollars for 3 rides.i pray someone from...
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MattD78
MattD78

1) Disney will not see this complaint. 2) You came on one of the busiest days of the year. Of the entire YEAR. 5 minute of Google research will give you crowd calendars and te...

Anonymous
Anonymous

I am NOT a Disney employee, but rather someone who goes at least 2-3 times per year for the last 20. The week leading up to and the week right after Christmas have ALWAYS bee...

3.0
#1155324
Reply to reviews
What in God's name have you done to the face of President Donald Trump? It is appearent that whoever designed and molded his face for the Presidential robot is a Republican hating Democrat. There is no way this robot resembles Donald Trump and once again he is being...
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I didn't like
  • Hall of presidents
#1152390
Reply to reviews
I will go Orlando International Airport by rental car from Miami. I must return rental car at Orlando International Airport. So, I can't reserve Disney's Magical Express. That's too bad. I expect that I can ride the Disney's Magical Express, so I reserve Disney's Pop...
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2.3
#1147346
Reply to reviews
{{Redacted}} :-( We booked 3 fast pass a day, 90 days ahead of our visit (we stay @ WDW hotel) and that what all we can ride when we visited. Another Banshee ride is next to impossible as waiting time always was 240 minutes. Fast pass system was not as good as paper...
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Anonymous
Use your head

If your name is not on the reservation then they can't give you the room number for someone else's room. What if a man and a woman got a divorce, and your spouse wanted access...

Anonymous
Anonymous

A lot in this complaint doesn't make sense. First of all, fast passes are made 60 days, not 90 days if you are staying on Disney property. Second, Disney NEVER guarantees gr...

2.9
I didn't like
  • Customer service and lines
  • Uneducated and ignorance wdw employee
  • Lack of value for money wasting time in lines
#1139270
Reply to reviews
I have heard that Disney was top ONE for customer service, I spent the day on 11-27-17, didn't have any contact within the rides or attractions with a customer service person, very poor for people who had to stand in line for hours which was told 40 minutes, people...
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Anonymous
Jonathan99

The hole experience is *** waiting 2 plus hours cause of the cast letting 60 fastpasers to 10 regular need to take fast oases out I will not get another annual pass for Disney...

#1139127
Reply to reviews
I am still waiting for Disney's response. After being shuffled from one person to another for more than 2 hours (more than once - total of around 5 hours), I was asked to email guest.mail@wdw.disneyonline.com. I have been waiting for a reply since March 28. Until you...
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mrs.jl
mrs.jl

I want to thank Walt Disney World for helping me resolve this issue. Apparently there was a glitch in the communication flow and my case was still open. This positive resoluti...

Anonymous
Anonymous

What exactly are you asking for? Did you book a trip and then before you were able to go your daughter passed? Or did you go on the trip and she passed while you were there?...

#1136381
Reply to reviews
My wife and I received a gift of a four day park hopper pass from our son in law. He's currently in the military and had just returned from his third tour of the middle East. When we arrived at the ticket office and tried to use our tickets, we were informed that the...
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Anonymous
Disney executive

You forgot to say you was gifted a military ticket. If you was to read the ticket, it clearly shows the blackout dates. Please don't blame Disney for you not actually reading ...

Anonymous
Anonymous

Too many people are allowed in the park and too many people are allowed to use fastpass. When i went 3 times as a child growing up, i rode every ride in one day. Now youre luc...

1.7
#1126651
Reply to reviews